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Stage - Front Office

What you'll do... - You're the first face our guests see, and you have your own way of treating them as individuals, making them feel welcome and their stay special - the Hox way - Deal with the coming and going of guests, making sure all bills are correct and contain no surprises - Work with all our teams to make sure we're always busy, and help our Front Office Manager with any overbooking levels - Answer phones, sort out requests, give recommendations to the best show to see and the latest pop-up restaurant to try in the area - you're the one-stop-shop for our guests to turn to - You’re our gatekeeper for the hotel. You know who’s who and what’s what. And yes, there’s a little admin... Some expenses, some lists and a stationary order or two. But let’s face it, we know you love that!