We are looking for new talents at Made in Hotels!

Are you willing to work as a receptionist in a family business hotel group?

Welcome to Made in Hotels!
Our first boutique hotel, Made in Louise (1st on Tripadvisor), is more than just a place to stay; it’s an unforgettable experience. We’re on the hunt for a receptionist who’s as adventurous as us and can make our guests feel like they’re home.

We have another hotel, Made in Catherine, in the city centre of Brussels.

As our receptionist, you’ll be the face of our boutique hotel. Get ready to greet guests with a warm welcome and a lot of charm. Your mission? To turn each check-in into a memorable performance and ensure our guests leave with smiles as big as their suitcases.

This position would be composed of the front office, welcoming guests and taking reservations,…

Key Responsibilities:

– Master of First Impressions: Be the guardian of our hotel, welcoming guests with your signature in a personalised way.

– Guest Focus: Anticipate guest needs before they even ask, and make their stay unforgettable with personalised touches and recommendations.

– Concierge : Act as a local guidebook and destination ambassador, offering tips and secrets about the best places to eat, explore, and dance the night away.

– Problem-Solving: Handle guest concerns with grace, turning frowns into laughs and complaints into compliments.

– Home away from home: Treating the hotel like your home

– Magic Organizer: Manage reservations, keep our lobby spick and span, and perform check-out wizardry with ease.