IT & AV Engineer

Your role As our IT & AV Engineer, you will work in partnership with our Regional IT Director, General Manager and Senior Executive team to provide a dedicated in-house IT service for our property in Brussels. The IT & AV Engineer oversees all aspects of IT and AV infrastructure and services that support the property, ensuring the highest standards of security and compliance to protect data and systems. While a significant portion of systems will be monitored by the Centralized Services teams, this role focuses primarily on hands-on tasks rather than managing the systems directly. Key responsibilities include providing user support, ensuring the seamless integration of network and LAN hardware components, maintaining proper functionality of IT systems and hardware, managing IT contracts and maintenance schedules, and delivering AV and technical support for guestrooms and events. Please note that AV support is not part of the Centralized Services team's scope of involvement. This is not a ‘Standard’ IT & AV Engineer position so you will need to have miles and miles of personality and stamina, be highly social, upbeat, and friendly; confident and can handle pressure well; thrive in a high-volume, high-energy environment and able to work equally well both independently and as part of a team.