Red Jacket

welcomes and guides customers ·       provides requested information ·       asks customers if they are satisfied with the service; processes this data ·       is responsible for the reception service; solves problems ·       carries out promotional activities in consultation with the manager ·       sets up promotional material, hangs posters and provides the necessary decoration ·       Pay attention to details, and be an example for the team. This to ensure consistent delivery of a high standard of service and ensure that the Cardo / Autograph Collection concept is correctly presented to the guests. ·       Prepare tables by setting up linens, silverware, and china. ·       Greet and escort customers to their tables ·       Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) ·       Provide excellent customer service to guests.