POSITION SUMMARY

Explore our very big world

As a world-class leader in the travel industry, there’s no better place than Marriott International to make your mark. Joining us, you’ll get to entertain and meet people from all over the world as you build your experience. You’ll find a place where your personality and ideas are appreciated just as much as the work you do. And you’ll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you’ll make

What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their stay with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotels and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable visits that keep them coming back again and again.

What you’ll do

Prepare sales-related documents, including proposals, contracts and banquet event orders
Put together information packages, brochures and other promotional materials
Use sales techniques to maximise revenue while maintaining existing guest loyalty
Promote awareness of our brand image internally and externally
Be a point of contact for clients and guests, responding to questions about hotel facilities and services
Perform general office duties to support Sales
Working closely with Sales Manager to achieve both personal revenue goals (by working towards an agreed Masters target) and the budgeted goals of the Property.
Proactively manage a pre-determined number of key accounts, key prospects and other active accounts to ensure maximum yield in rooms and banqueting revenue in line with budgetary objectives.
Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
Proactively sourcing and prospecting new accounts for the Property, and following the sales process through to convert into ‘producing’ accounts.
To attend any trade fairs as a representative of Sheraton Brussels Airport Hotel, ensuring that the quality image of the organisation is portrayed, and that every opportunity is taken to promote the Property.
A sales report is to be completed in a timely manner after attendance of trade shows or missions.
To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotels, to enable empowered decisions in all rate negotiations.
Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
Re-negotiation of corporate rate agreements within budgetary guidelines for all corporate accounts within agreed time frames.
Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.