About Thon Hotels
At Thon Hotels, we are committed to providing exceptional hospitality and unforgettable experiences for our guests. Our core values define who we are:
Passionately Committed – We go the extra mile to create special moments for our guests.
Professional Hospitality – We strive to see, hear, and connect with every guest.
The Power to Please – We take pride in making personal efforts to ensure each stay is the best.
Innovative – We continuously improve and invest in our hotels to stay ahead.
Financially Solid – As an international company, we offer reliability and stability.
Sustainable – We actively contribute to a greener society, holding both local and international green certifications.
We are currently looking for a MICE Hotel Planner to join our dynamic team at the Thon Hotel Brussels City Centre.
Great location. A footstep away from the metro and 5 minutes walking distance from the North Station.
Biggest hotel. Many career growth opportunities.
Freshly refurbished. Stylish and pleasant environment.
Why Join Us?
Family Mindset: We treat our team members as individuals, appreciating their skills, talents, and passions.
Diversity: Our colleagues and guests come from all over the world, offering a rich and varied environment.
Flat Hierarchy: We eliminate unnecessary bureaucracy, making it easier to communicate and grow.
Autonomy: Your career is in your hands – take the initiative and make the extra effort.
Accessible: Our hotel is conveniently located in Brussels, easily reachable for you.
Responsibilities
Manage from A to Z. As Hotel Planner you manage MICE events and group reservations, from conception to completion, verification of the invoicing and finishing with a feed-back session with your client.
Collaborate and negotiate. You are in close contact with clients to understand their specific event requirements, objectives and budgets. You provide expert guidance to create tailored event proposals and ensure that the offers are signed!
Relationship builder. You build and maintain strong relationships with clients, provide exceptional customer service and act as their primary point of contact throughout the event planning process or group reservation and leave an everlasting impression.
Sales attitude. You conduct site inspections and pre-event meetings with your clients to ensure all aspects of the event are well-prepared and aligned with client expectations. Your sales attitude will convince your guests to sign and close the deal!
Partake. You are hands on when needed and will not hesitate to lift-up your sleeves to give a hand to your colleagues.
Coordinate and communicate. You are the liaison between the Hotel Planner department and all different departments in the hotel and with our Service & Support to ensure seamless execution of events and a high level of guest satisfaction.
Finance. Your files are bullet proof and after a post-event evaluations and debriefs with clients, the invoice is ready to be send.
As Hotel Planner, you are part of the Duty Management Team and will do Duty shifts each month.
